Accountancy Firms · Professional Services · Wirral & Beyond
Mersey AI installs an intelligent AI receptionist into your practice. Every client call answered during tax season and beyond. Every enquiry captured. Every hour of the day, without hiring a single person.
The Problem
Missed calls are missed revenue. Every unanswered call is a potential client choosing your competitor instead. For accountancy firms, one missed new-client enquiry can be worth thousands per year in recurring fees.
Tax season overwhelms your phones. January to April, call volumes spike, but you're head-down on returns. Clients can't get through, frustration builds, and new enquiries go cold. It doesn't have to be this way.
Hiring is expensive. A full-time receptionist costs £20,000–£28,000 per year. Part-time still means coverage gaps. And people get ill, take holidays, and have bad days.
After-hours enquiries go cold. Leads that call outside business hours rarely call back. The moment passes. The referral is lost. Your AI receptionist is there at 7pm when a business owner finally gets a moment to call.
Accountancy Firms
Accountancy practices have a unique challenge: the busiest call periods are exactly when you can least afford to be interrupted. During self-assessment season, your phone rings constantly, while your team is focused on meeting client deadlines.
Mersey AI handles the calls so your team stay in the numbers. Client queries answered, appointments booked, messages taken, all without pulling a single person away from the work that actually grows your practice.
"We run an accountancy firm ourselves, and Mersey AI answers our own calls. We built it for practices like yours, because we understand the problem from the inside."
Common scenario
January call volumes spike 3 to 4 times. Your AI receptionist handles every call (taking messages, answering common questions, booking consultations) while your team focus on filings.
Common scenario
A local business owner searches for an accountant at 7pm and calls. You're closed. Your AI answers, captures their details and requirements, and books them a callback for the morning.
Common scenario
Regular clients calling about payroll dates, VAT queries, or document requests. Your AI handles the FAQs, routes urgent queries to the right person, and logs everything automatically.
Common scenario
A partner firm refers a client who calls that afternoon. Your AI greets them professionally by name, captures all context, and ensures nothing falls through the cracks.
Also Serving
While we specialise in professional services, Mersey AI works beautifully across any local business that relies on the phone.
We handle everything. You get a professional AI receptionist live in your business within days. No disruption to how you currently work, no technical knowledge required.
A short call or in-person visit. We learn your business, your call types, and what your ideal receptionist sounds and acts like. Local, personal, unhurried.
We configure your AI receptionist, tailored to your business name, services, tone and requirements. Booking, FAQs, call routing, message-taking. Done for you.
Your phone diverts to your Mersey AI receptionist when needed. Every call answered. Every detail captured. Summaries land in your inbox. You stay focused.
No hidden fees, no long contracts, no surprises. Cancel any time. Every plan includes setup, ongoing support, and a dedicated local contact.
Start with a free month. Every new client gets their first month free on the Starter plan, set up in your own business, so you can see it work before you pay a penny.
Starter
per month
For firms that simply never want a call to hit voicemail again.
Professional
per month
Full AI reception, handling your calls intelligently every day of the year.
Enterprise
per month
Higher volumes, multiple locations or bespoke requirements.
Unlimited
price on application
For the highest-volume operations. Unlimited calls under a fair-use policy.
All plans run on our standard model. The latest premium AI model and additional integrations are available as add-ons, and we keep your system updated to the best available model as part of your ongoing support. Have a bumper month and go over your minutes? We'll simply talk to you about moving up a plan, never a surprise bill.
Most AI companies are faceless, remote, and unreachable. Mersey AI is different. We're local. You can meet us in person, pick up the phone and speak to someone who knows your area, and trust that we're invested in businesses like yours succeeding.
We start by visiting you, understanding your business properly, and building something that genuinely represents you, not a generic bot. That local difference shows in every call your customers receive.
Meet Us In PersonSecurity & Compliance
Every client runs on their own isolated, secure environment. Your call data is never pooled or shared with any other business. We act as your data processor under a clear data processing agreement, and the whole setup is built to be GDPR compliant from the ground up. For a firm handling sensitive client information, that separation matters.
Book a free demo. We'll show you exactly what your AI receptionist will sound like, using your business name, your services, your tone.
Prefer email? hello@merseyai.co.uk
No long contracts. Free first month. Cancel anytime.